PRIVACY POLICY

Last updated: May 2025

Coach House Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, www.coach-house.com (the “Site”).

1. Who We Are

Coach House Group, operating as Coach House Advisory, is a strategic advisory firm incorporated in the UK, providing business consulting and advisory services to companies and founders. For the purposes of applicable data protection laws, we are the “data controller” of your personal data.

2. What Information We Collect

We may collect and process the following types of personal data:

Contact Information: such as your name, email address, and phone number (when you submit a contact form or book a session).

Business Information: details about your company or inquiry, if provided.

Technical Data: including your IP address, browser type, operating system, and website usage (through cookies or analytics tools).

Communications: records of correspondence or engagement through our site or email.

We do not collect any sensitive personal data unless explicitly provided and consented to.

3. How We Use Your Information

We use your data to:

Respond to inquiries or contact requests

Provide our consulting services

Improve our website and services

Communicate with you about our services, updates, or events (where you have opted in)

We process your personal data only when we have a lawful basis to do so — typically your consent, our contractual obligations, or our legitimate business interests.

4. How We Share Your Information

We do not sell, rent, or trade your personal data. We may share it only with trusted third-party service providers who support our business operations (such as website hosting or email communication platforms), under strict confidentiality agreements.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal or regulatory obligations.

6. Cookies and Tracking

Our website may use cookies to enhance user experience and track usage data. You can manage your cookie preferences through your browser settings. For more information, see our [Cookie Policy].

7. Your RightsUnder the UK GDPR and EU GDPR

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict processing

Withdraw consent at any time

Lodge a complaint with a data protection authority

To exercise these rights, please contact us at [insert email].

8. Data Security

We implement appropriate technical and organisational safeguards to protect your data from unauthorized access, disclosure, or loss.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Coach House Group

Email: [insert email]

Address: The Old Coach House, 15 Lough Road, BT25 1JE, Northern Ireland